Transaction statuses

At ZEN.COM, we offer a much more simplified transfer flow compared to traditional ones. You can skip the settlement payout part of Payment processing and receive your money directly to your ZEN.COM IBAN bank account.

Main transaction statuses:

1. New: new, unprocessed transaction
2. Pending: awaiting status
3. Authorized: transaction authorized
4. Accepted: transaction accepted
5. Rejected: transaction rejected
6. Canceled: transaction canceled

1. ZEN.COM payments begin with an authorization request. ZEN.COM then directs Customers (or their payment data) to the selected Payment operator.
2. The Payment is now PENDING. Once it is verified, you receive an IPN (Instant Payment Notification) that informs you of the Payment’s status: AUTHORIZED, CANCELED, REJECTED, or ACCEPTED.
3. If instant authorization is not available, the IPN may come with the PENDING status. If this happens, you should wait for the IPN with the final authorization status.
4. Accepted Transactions are settled to your ZEN.COM IBAN account. Rejected Transactions also contain a rejection reason code, which you can use to verify why the Payment was not successfully processed.